Terms and conditions

Terms and Conditions

We are honored to be part of your special moments. Please read the following Terms and Conditions carefully to ensure a delightful experience with us.

1. Product Details and Pricing

We strive to provide accurate descriptions and true-to-life images of all our bouquets and services.
However, we reserve the right to update product details or adjust pricing before order confirmation if necessary.

2. Order Confirmation and Payment

By placing an order through our website, you confirm that all information provided is accurate and complete.

All orders are subject to availability and final acceptance by our team.

We reserve the right to accept or decline any order, with a respectful explanation provided when needed.

3. Delivery

We lovingly deliver your bouquets and event arrangements to the address you provide.

Delivery times may vary depending on your location and the nature of the order. We will coordinate with you to ensure timely delivery.

4. Returns and Exchanges

As our products are specially crafted for your unique moments, returns or exchanges are only accepted in cases of proven damage or error.

5. Cancellation

We understand that plans can change.
You may cancel your order free of charge if it has not yet entered the preparation stage.

Once preparation has begun, cancellation requests will be handled according to our Return Policy.

6. Warranty and Liability

We guarantee the quality and craftsmanship of each creation we deliver.

We are not responsible for issues arising from improper handling or storage after delivery.

7. Governing Law

These Terms are governed by the laws of [Country]. Any disputes will be resolved amicably through the competent courts of [City/Country].

8. We’re Here for You

For any questions or assistance, please feel free to reach out: 

    •    Email:INFO@daliaelhaggar.com

    •    Phone: 01222167048

Your joy is our inspiration — let us be a part of your beautiful story.